Frequently Asked Questions (FAQ)

Welcome to the Bheanbeauty FAQ page! We've compiled a list of frequently asked questions to provide you with quick and helpful answers. If you have a question that is not covered below, please don't hesitate to reach out to our customer support team for further assistance.

1. How can I place an order?

You can place an order through our website by adding your desired items to the shopping cart and proceeding to checkout. Alternatively, you can visit any of our physical stores to make a purchase.

2. What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, PayPal, and other secure online payment options. In-store purchases can be made using cash or credit/debit cards.

3. How can I track my order?

Once your order is dispatched, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the status and estimated delivery time of your package.

4. What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 3 days of receipt for a refund or exchange. Please review our Return and Exchange Policy for more details.

5. Do you ship internationally?

Yes, we offer international shipping to many countries. During the checkout process, you can select your country for shipping options and costs.

6. How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method chosen. Standard shipping typically takes 7 business days for domestic orders and 10 business days for international orders. Express shipping options are also available for faster delivery.

7. Can I cancel or modify my order after it's placed?

If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not been dispatched.

8. Are your products ethically sourced?

Yes, we are committed to ethical sourcing and responsible manufacturing practices. We work with trusted suppliers who follow ethical standards and strive to minimize environmental impact.

9. How do I join your loyalty program?

Joining our loyalty program is easy and free. You can create an account on our website or sign up in-store to start earning rewards and enjoying exclusive benefits.

10. Do you offer gift cards?

Yes, we offer gift cards that make the perfect present for any occasion. Gift cards can be purchased online or in-store and can be redeemed for any of our products.

Thank you for choosing Bheanbeauty . Happy shopping!